Shop “LavenderShop.ge” offers to natural person and legal entities to conclude an agreement on the terms of an offer.
Subject of the agreement: sale of goods through the site www.lavendershop.ge. Description of goods and prices are available in the “Shop”
The contract is considered concluded from the moment of payment of the order by the buyer.
Cash Payment is possible only when the goods are delivered in Tbilisi.
When delivering goods outside the city of Tbilisi, payment must be made when placing an order on the site.
We ship the goods within 2 working days from the moment of placing the order. The goods are delivered by Georgian Post to the specified post office on the territory of Georgia during 7-10 working days. For the period of delivery and the absence of damage to the Goods during the delivery, the Georgian Post is responsible.
Order should be taken at the address: 140, A.Tsereteli Ave, Tbilisi. The time of pick up is agreed with the buyer.
Goods of appropriate quality can be returned within 7 days from the receipt, with full preservation of the presentation. For return send an email to firstname.lastname@example.org and indicate: the number and date of the order, contact phone. Our staff will contact you within 24 hours. If these conditions are met, we will refund the money or replace the Product within 5 working days. Shipment is at your own expense.
If you want to return the defective Goods, within 24 hours from the receipt of the Goods, send a letter to email@example.com, attach to the letter a photograph that clearly shows the damage. Our staff will contact you within 24 hours. If these conditions are met, we will refund the money or replace the Product within 5 working days.
In the case of complaints, the pre-trial procedure for resolving disputes is mandatory. Send us an email at firstname.lastname@example.org. We will review the claim and respond to you within 3 business days.
If the agreement does not work out, the disputes are referred to the court of the city of Tbilisi, Republic of Georgia.
The buyer agrees to provide the seller with the following personal information:
contact phone number;
These personal data are necessary for the Seller solely for proper ordering, Buyer identification and delivery.
If during checkout customers data will be indicated in an incorrect form (lettering, symbols, numbers), the order will not be accepted and will be immediately blocked.
Personal data will not be transferred to third parties.
Security of personal data transmission is ensured by the appropriate SSL certificate.
14. The store accepts Visa, MasterCard, AmericanExpress payment cards. It is also possible Direct Bank Transfer on our bank account.
15. The store has the right to change the offer at its discretion. Changes come into effect from the moment of publication on the site lavendershop.ge.